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How To Use Our Travel App

It's easy. Here's a few pointers to get you started.


How To Use Our Travel App

Vamoos Travel App Using the Journey Latin America Travel App (powered by Vamoos) is easy and can help make your holiday experience even more enjoyable. No more need for printing endless documents or scrolling through old emails to find an attachment. With our app, all of your essential travel documents are in one place and ready for you to access on your mobile device or tablet, even when you're not connected to the internet. What's more you'll find helpful restaurant recommendations and weather information, helping you make the most of your time away.

The app is very user-friendly and intuitive, but here are a few pointers to get you started.

On the app homepage you will see your name and the live countdown to the departure date of your holiday. Your itinerary, travel documents, route map and destination weather information is all accessed via the icons at the bottom of the screen.

Your Itinerary

Here you will find your full set of Final Itinerary documents, including your Summary Itinerary which gives a helpful run-down of your day-by-day itinerary. It also includes a copy of your detailed itinerary and the contact details for all of the hotels you will be staying and our local representatives who will be looking after you in each area.

Travel Documents

This is where your flight e-tickets are stored. At the top of these you will see your flight "Booking reservation number". This is what you will need to provide at the airport check-in desk (or self-service check-in kiosk) to exchange for your flight boarding pass.

You will also find a copy of our Briefing Dossier which includes helpful travel information on everything from what to pack to which currencies you'll need, to help you best prepare for your holiday.

If there is any trekking excursions or car-hire packages included in your holiday then this is also where any documents related to these will be stored.

Maps

Vamoos Travel App The first time you access your maps you will be asked to "Load Offline Maps". This will require WIFI and we recommend you do it at your first opportunity. By selecting to load offline maps your holiday route maps will be downloaded to your mobile device or tablet so that from then on you will be able to view them offline, without needing to be connected to the internet.

When the maps are downloaded you will see the locations of your hotels pin-pointed with a number placing them in the running order in which you'll be visiting them, with 1 being the first property you will stay at on your trip.

You will also see the word "Explore" in the top right corner of the screen. By clicking on this you can select to display pin-points for restaurants or attractions in the area that have been recommended by other Journey Latin America clients or by our own staff members.

You can click on a pin-pointed restaurant or attraction to display its name and to view a comment about it via the "i" information button.

Weather

This shows you the current weather information for the destinations you will be visiting on your holiday. Please note it is not a forecast of the predicted weather for the dates on which you will be visiting. You can update the weather information to display the latest live weather information by clicking on the refresh button at the bottom of the page. Please be aware however that you will need to be connected to WIFI for the weather information to update successfully.

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Tailor-made holidays

We specialise in creating bespoke holidays designed according to your specific requirements.

Our tailor-made holiday service includes:

  • • A dedicated and friendly specialist to guide you through the planning process
  • • Our unrivalled knowledge of the region based on over 36 years' of expertise
  • • Access to the widest range of accommodation and activity options
  • • Your perfect itinerary, crafted exclusively for you

Speak to an expert 020 8747 8315

Journey with the UK's NO1 specialist in travel to latin america

The Leading Specialists

  • Since 1980
  • The original pioneers in travel to Latin America - the first and still the best
  • Award-winning holidays, crafted with care
  • Nobody knows Latin America better

Travel with the Experts

  • All our staff are in-depth Latin America specialists
  • Our team shares  a unique insight into Central and South America
  • Get the inside track with expert advice based on first-hand experience

Choice and Flexibility

  • The widest range of options
  • No limitations on how you can travel
  • A genuinely personal service geared to understanding your needs
  • The journey you'll love, in a style to suit you
Wanderlust

Food and Travel Magazine Readers' Awards - Tour Operator of The Year 2016

Selling Travel Agents Choice Awards - Best Tour Operator to Latin America 2016

Sunday Times Travel Magazine - Editor's Award 2013

Guardian and Observer Travel Awards - Top Ten Small Tour Operator: 2012

Sunday Times Travel Magazine Awards - Best Value Tour Operator 2011

Condé Nast Traveller Readers’ Awards - Top Ten Specialist Tour Operator 2016

Wanderlust Readers' Travel Awards - Top Ten Tour Operator 2015

British Travel Awards - Best Small Tour Operator to Central and South America 2012

Latin American Travel Association - Award for Customer Service 2012

Sunday Times Travel Magazine Awards - Best Specialist Tour Operator 2011

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