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On the ground

We strive to take all the hassle out of travel, whether during the planning and booking process or during the trip itself – when it matters most. To ensure that your journey runs as smoothly as possible, we work with our trusted local partners to provide all the services and support you need throughout your holiday.

Our local partners

We work closely with the best local tour operators across Latin America, each of whom specialises in providing a range of services in one country or area. Our longstanding relationships with these carefully selected local partners, many of whom we've worked with for decades, allow us to have complete trust in the services they provide on the ground. If you're travelling on one of our Tailor-made Holidays or Private Journeys, they will be there to meet you at the airport, provide your transportation, take you on the excursions that you've booked with us and check you in at your hotels.

We are also highly selective when it comes to guides, ensuring that you get the most out of all the tours you take thanks to their insightful commentary. We and our local partners hand-pick the best available guides in each area: we look for an excellent level of spoken English, a friendly personality and in-depth specialist knowledge. We choose the guides best placed to show you around one specific sight or attraction, so usually you will have different guides on different days of the trip; however there will also be an overall representative to accompany you from place to place and keep everything running smoothly.

Group Tours

The ground service you'll receive on a group tour differs in that you'll be escorted from start to finish by one of our own award-winning tour leaders. They deal with all the practicalities, expertly adapting to the circumstances and individual needs of the group, as well as keeping you informed and entertained. At particular sites where we feel that specialist knowledge is beneficial, we've also found the top local guides who can enhance your experience alongside the tour leader.

With you all the way

No matter which type of holiday you choose, when you travel with us you can be sure of our support whenever you need it. For any minor issues that arise or questions you might have while you're on your trip, our local partner (or tour leader if you're on a group tour) is on hand to help. In the unlikely event that you require more urgent assistance, we will also provide you with our emergency 24-hour phone number. It's all part of our service, helping to give you peace of mind and make your trip as relaxing and stress-free as possible.

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Browse our inspiration area of the site. It's packed with insider travel tips, Top5s, competitions, events, recipes and holiday ideas for Central and South America sure to whet your travel appetite.

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Tailor made holidays

Creating bespoke holidays that are as individual as you are

  • Your personalised itinerary
  • Crafted with our expertise and experience
  • The widest choice available
  • Carefully designed to meet your style & budget

Call 020 8747 8315 to enquire.

Journey with the UK's NO1 specialist in travel to latin america

We Love Latin America

  • A passion for the region runs through all we do
  • All our Consultants have lived or travelled extensively in Latin America
  • Up-to-the-minute knowledge underpinned by 35 years' experience

Full Financial Protection

  • Fully bonded and licensed
  • ATOL-protected
  • On your side when it matters
  • Book with confidence, knowing every penny is secure 

The Real Latin America

  • Our insider knowledge helps you go beyond the guidebooks
  • We hand-pick hotels with character and the most rewarding excursions
  • Let us show you the Latin America we know and love

Wanderlust Reader's Travel Awards - Top Ten Tour Operator 2009, 2010, 2012, 2013, 2015

Latin American Travel Association – Award for Customer Service 2012

Sunday Times Travel Magazine – Specialist Tour Operator 2012

Sunday Times Travel Magazine – Best Value Tour Operator 2011

Sunday Times Travel Magazine - Editor's Award2013

British Travel Awards – Best Small Tour Operator Central & South America 2011, 2012

Condé Nast Traveller – Top Ten Specialist Tour Operator: 2010, 2011, 2012

Guardian and Observer Travel Awards– Top Ten Small Tour Operator: 2009, 2010, 2012

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