Your request to receive brochures, or for a free subscription to our regular newsletter and details of our special offers, implies that you have accepted that we may approach you for marketing purposes. We will not pass [or sell] to any other person or organisation any of your contact or personal details supplied to us. At any time you may unsubscribe from this service (at the end of newsletters) or by post or phone.
In order to process any booking you make with us, and to ensure that your travel arrangements run smoothly and meet your requirements, we Journey Latin America Ltd, need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information.
We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements except where a country (usually the USA Dept of Homeland Security) demands this as a condition of your transit of it or its airspace. This also applies to any sensitive information that you give to us such as details of any disabilities, dietary or religious requirements.
Unless we pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.
Please note that where information is also held by your travel agent, this is subject to your agent’s own data protection policy.
Your data controller is: Journey Latin America Ltd.
You are entitled to a copy of your information held by us. If you would like to see this please contact us. We may make a small charge for providing this to you.
Marketing subsequent to booking
We will hold your information, where collected by us, and may use it to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future, please opt-out by ticking the box provided on your booking form, or unsubscribe in the usual way.
What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.
CATEGORY 1: STRICTLY NECESSARY COOKIES
These cookies are essential in order to enable you to move around the website and use its features, such as adding holidays to your wishlist. Without these cookies services you have asked for, like shopping baskets cannot be provided.
CATEGORY 2: PERFORMANCE COOKIES
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
CATEGORY 3: FUNCTIONALITY COOKIES
These cookies allow the website to remember choices you make and provide enhanced, more personal features. For instance, we may provide you with holiday pricing based on the country in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.