Viceroy Riviera Maya
Exclusive, discreet and unashamedly luxurious beach retreat, offering stylish accommodation in individual thatched villas, each with its own private plunge pool.
The Viceroy Riviera Maya occupies an idyllic stretch of white sand a short drive from Playa del Carmen. There are 30 individual thatched stone villas, each with a private plunge pool, open air shower and tranquil private terrace. Exclusive and discreet, it's an ideal place for a honeymoon or simply to relax in peace and quiet.
Each villa is enclosed in a garden of jungle-like foliage, very much in keeping with the area's native vegetation. Inside, the rooms are exquisitely decorated in relaxed, contemporary style, with wooden furniture, high-quality textiles and carefully chosen pieces of art and sculpture.
Formally Tides, the hotel has become part of the Viceroy chain and while its philosophy and ambience remain unchanged, improvements including a new restaurant and boutique and a newly remodelled terrace with a reading lounge were unveiled in early 2012. The villas have also received a minor facelift to restore them to the pristine condition you'd expect from a brand new hotel.
There is an inviting pool designed to imitate the shape of a lagoon, two restaurants serving gourmet cuisine with a seafood focus, and a private pier on which you can choose to take your spa treatments accompanied by the soothing soundtrack of the ocean.
What our clients say
97% of our clients rated their experience with us as Excellent or Good.
"Mayan sites were really fantastic. Teotihuacan was excellent and Mildred was a very good guide. She enhanced the day."SP, London
"The tours provided were everything that we hoped, with the tour guides very good."GS, Rayleigh
Highlights 1. Cenotes at Cuzamá - horse drawn cart through countryside to reach them 2. Celestun - flamingoes, lobster and ceviche on the beach 3. Uxmal Ruins- less people than Chichen and no vendors everywhere 4. Tulum Sian Biosphere - walk through Muyil ruins to reach biosphere route to the boat which you hire to cross the lagoon to the the Lazy River floating through the lagoon in natural water currents - stunning...5. Food everywhere we went was amazing; Kind Mexican people esp the Mayans; clean loos (didn't expect it but was often surprised by how clean they were) 6. Hire car gave great flexibility - easy driving and no problems at all.VRR, Sittingbourne
All of the tour guide experiences were memorable and we loved Mexico city. There was so much to see and do in such a short week. I would love to do it again, but over a two week period and over the winter months.JR, Castle Douglas
Whale watching in San Jose Del CaboCS, Epsom
Swimming in the cenotes, chichen itza, Mexican foodVH, Chorley
Most memorable aspect: “All the visits to temples and pyramids. With very knowledgeable and extremely pleasant guidesJB Wandsworth
I loved the mexico city walking tour - really felt part of the city. Great restaurant recommendations too! Also loved everything about San cristobel!MK, London
Highlight?: The totality of it. Seeing different parts of the country. The mixture of food. ruins and art was just about spot on.KJ, Harlow
Most Memorable Moment?: Lots of highlights but probably street food and archaeology in Mexico City, fiestas in Oaxaca, Hotel Esencia, cenotes and hacienda trip in Merida (and the hotel). We also found a great restaurant in SAN Christobal.KE, London
Oaxaca and Mexico City were the high spots for us. We found the Mexicans we met to be welcoming and helpful. We ate some amazing foot in Oaxaca where we also loved the botanical gardens. We loved learning about the history, architecture, politics and culture of this fascinating country.DS, Tunbridge Wells
Highlight of your Trip?: Climbing the Pyramid of the sun, Punting at Xochimilco was wonderful.AHC, Blaydon-on-tyne
We thoroughly enjoyed everything about the holiday but were particularly impressed with the accommodation at the Hacienda VIP and the excursion to Uxmal and Kabah.SS, Liverpool
Highlight?: Calakmul, its a long journey to get there ( 2 hours from Xpujil alone ) so plenty of anticipation, not busy and complete freedom to walk around as opposed to other sites. Did actually see some monkeys in the trees too.DB, Teddington
Highlights: Discovering and enjoying the Mexican culture and despite pre visit warnings, being so surprised that Mexico City is nothing like as dangerous a place to visit as I had expected.Cw, Macclesfield
There were many highlights: the beautiful beach on our first morning in Cancun, the boat ride among the flamingos at Celestun, the sight of the Magicians Pyramid at Uxmal and the climb up the Great Pyramid there ( although not the descent, which was very vertiginous!). We loved the city of Merida, and having a Sunday at leisure there was very well planned by Sophie. We walked the Paseo de Montejo, open only to bikes and pedestrians, visited the Museum of Anthropology, then had a late lunch in Santa Lucia park watching the locals dancing. Later we watched them again in the evening dancing opposite the Cathedral in Plaza Mayor. Great fun, we loved it all. We also has a fantastic visit to Ek Balam on our way to Tulum, which was one on our Mayan Archeological highlights.AF, Merriott
"While is difficult to find the better part, staying in the Hacienda Chichen Resort was magical, seen the Toh bird in Tanka was wonderful, as was swimming in the cenotes there and in Chichen Itza."LCS, London
“It's impossible to pick any individual aspect; but a number of experiences stood out: the visit to the "voodoo" church at St Juan Chamula (extraordinary and unexpected), the visit to the shrine of the Madonna of Guadalupe on the way to Teotihuacan in Mexico City (similar, and helped understand Mexican history), Palenque (the most beautiful and atmospheric of the pre-hispanic sites), and swimming in the three cenotes at Cuzama near Mérida, which we arranged ourselves.”AR, Gospel Oak
Visiting UxmalDS, Ware
Highlights: We went to a small nature reserve (Copalita) near to our hotel in Hualtuco that was really lovely, teaming with wildlife. Monte Alban was very impressive as well.SP,
It was all great - a great combination of fascinating historical sites followed by some glorious days at the beach. Normally I arrange my trips myself, I don' t go through a company; and normally I wouldn't use a guide. But the Mayan culture is so unknown to me and the ruins so fascinating that it was very illuminating to have a guide to explain things. As I said, having Davide around was more like having a local chum than a guide. Loved the Hobbitland cottages at Chichen Itsa; loved being in Merida at Christmas time; loved Campeche and the Edzna ruins; loved getting to know all about the Mayan culture; and loved the totally glorious beach (though rocky) at Playa del Carmen.LM, London
Highlights?: Hacienda Ticum and UxmalJS, Nantwich
Highlights?: Too many! Probably seeing Uxmal, the Tiger Egret, swimming in Cenotes (various), Chichen-Itza at dawn and visiting Frida Kahlo's house.AA, Newport
The visit to Calakmul which was hard work but the reward of climbing the pyramids and seeing the jungle stretching in all directions will stay in the memory. This was followed the next day by a wonderful, and unexpected, half day at Laguna Bacular. We thought we were only going to be driving through on our way to Tulum. However we were treated to an extensive tour of the fortress there followed by a superb boat trip on the lagoon. It was the icing on the cake to a wonderful two days, with an excellent guide (Luis Alberto) and driver (Ivan).PH, Westcliff-on-sea
JLA definitely know the Latin American market and we have been very satisfied with both the tailor made and small group tour options. Mexico, like other Latin American countries, does not have the same standards of hygiene and accommodation as we are used to in the UK. Travellers should be prepared for and accept this. We felt that JLA had done all they could to ensure that accommodation was of a good standard and that the tour ran smoothly and would have no hesitation in travelling with them again.ML Runcorn
As a first time traveler to Central America, I can't stress enough how pleasurable Journey Latin America made Mexico for us. We feel as if we have a million magical memories that will last forever - sunsets over the Caribbean sea, ruins in the midst of the jungles, seas of pink flamingos, crocodiles nestling on the banks of the Canyon Del Sumida. We were nervous as non Spanish speakers but we felt so supported without that horrible feeling of being over organized. Thank you againLH, Pinner
Most Memorable Moment?: So many! Maybe the balloon ride?KFD, London
It is very difficult as pretty well everything was memorable, but if I have to pick something, then the boat trip along the river to Yaxchilan takes some beating. Weather, scenery, wildlife, excitement of a fast boat, and the archaeological surprises at the end ….RB, Eastleigh
Highlights?: Probably seeing the Diego Rivera murals in Mexico City although it is hard to pick out as there were so many moments that we loved. A boat trip on the lake of Bacalar was also amazing.JT, Thames ditton
My sister summed it up by saying that there was nothing that she would have changed, the holiday was perfect. Mexico was a delight, we had never been before, the people sincerely friendly and helpful, the service as great but everything exceeded expectations. My sister and the children thought that the cenotes were amazing as they were such a surprise but we loved it all.RN, Ascot
Tailor made holiday
Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.
Carrie Gallagher - Travel Expert
A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.