Peaceful and refined boutique hotel in a restored colonial mansion, bedecked with period furnishings, chandeliers and tapestries.
The peaceful colonial Mansion Alcazar is located a few blocks from Cuenca's main square. The building's architectural details have been retained and restored, and the period furnishings, chandeliers and tapestries help show them off to great effect.
There are just 16 rooms and suites individually furnished in a classical style; some have four-poster beds. Rich reds and brown add warmth and texture.
There is a bar and lounge set around a central fountain with a reading room and a garden to the rear, and a formal dining room where gourmet meals are served. Hotel facilities include a champagne lounge (high tea also served), library and garden. Clients praise the friendly and well-informed staff who make for a sociable stay.
What our clients say
97% of our clients rated their experience with us as Excellent or Good.
Made the stay special
“Hotel made the stay special - excellent facilities and service.”MP, London
Tailor made holiday
Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.
Kathryn Rhodes - Travel Consultant
Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.View Extraordinary Inspiration
Real Latin America Experts
Chris Rendell-Dunn - Travel Consultant
Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our Sales team.
Jim Ashworth - Product & Marketing
Jim first caught the Latin American travel bug in 2001 when he decided at the last minute to join a friend travelling around Central America – he hasn't looked back since.
Sophie Barber - Travel Consultant
Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia.
Carrie Gallagher - Travel Consultant
A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Escorted Groups team.
Mary Anne Nelson - Travel Consultant
Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made team.
Ben Line - Travel Consultant
Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Manager of the Tailor-made Department.