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Termas de Papallacta

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This is a Satisfaction Rating based on our own customer feedback

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Relaxing spa hotel in the mountains, arranged around a series of thermal pools fed by natural hot springs.

The relaxing spa hotel Termas de Papallacta is positioned just outside the mountain village of Papallacta, two hours east of Quito on a spectacular paved road that winds past snow-capped peaks and wild páramo landscape. The surrounding area is breathtaking, and on clear days there are tremendous views of Antisana volcano.

The simply furnished guestrooms are housed in several buildings, each with its own series of small pools fed by hot springs. All rooms are heated by thermal steam and have a purified water dispenser and outdoor patio; a few have the extra treat of a Jacuzzi. An additional cluster of thatched wooden cabins suitable for families are scattered throughout the grounds around thermal pools.

The main building accommodates a restaurant, where tasty fresh trout is the speciality. There is also a small bar and lounge. Behind the lobby is an excellent spa with a sauna and steam room, where massages, reflexology, hydrotherapy, aromatherapy and beauty treatments are offered at extra cost. There's also a public pool and café in a separate building surrounded by an attractive tropical garden.

There are wonderful walks to enjoy in the forest nearby and plenty of birdlife to observe all around. Horse-riding can also be arranged. 

What our clients say

97% of our clients rated their experience with us as Excellent or Good.

Tailor made holiday

Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.

Evie Oswald
Evie Oswald - Travel Consultant

It’s hard to believe that Evie has had time to cram so much in to her life so far. Having lived as a child in the Americas and Europe she found herself immediately attracted to Latin America.

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Real Latin America Experts

  • Ben Line
    Ben Line - Travel Consultant

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Manager of the Tailor-made Department.

  • Chris Rendell Dunn
    Chris Rendell-Dunn - Travel Consultant

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our Sales team.

  • Carrie Gallagher
    Carrie Gallagher - Travel Consultant

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Escorted Groups team.

  • Sophie Barber
    Sophie Barber - Travel Consultant

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia.

  • Paul Winrow Giffen
    Paul Winrow-Giffin - Travel Consultant

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Mary Anne Nelson
    Mary Anne Nelson - Travel Consultant

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made team.

Meet the team