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Torres del Paine refugios

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

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The refuges in Torres del Paine National Park offer economical accommodation for walkers with simple dormitories, a sociable atmosphere and dramatic mountain views.

The refugios (refuges) providing economical accommodation in Torres del Paine are not quite as basic as their name might suggest.  Formerly they consisted of virtually unfurnished wooden sheds without facilities. Nowadays you have a choice of several  cosy refuges which are modern, bright, wooden structures with corrugated iron roofs, cooking facilities or simple restaurant, hot showers and toilet facilities, all heated by wooden stoves.  Yes, you sleep in bunk beds in mixed-sex dormitories accommodating up to 8 people, but there is usually a communal lounge where you can relax, chat and read before you go to bed.

Refugios offer beds made up with sheets and blankets or sleeping bag ; alternatively you can use your own sleeping bag.

The Paine refuge is one grade up, with a bar, souvenir and supplies shop and a couple of computers with internet access.

The refugios are all in stunning locations, with mountain views from their large windows and walks and trails from the front door. 

What our clients say

97% of our clients rated their experience with us as Excellent or Good.

  • We have wanted to visit Chile for a very long time.  You arranged a very special holiday for us, which gave us a wonderful taste of this amazing country.

    PCA, Riding Mill

  • Most Memorable Moment?: Very difficult! Vulcan Osorno, Moon Valley (even if not part of the arranged itinerary!), Tatio Geysers, Easter Island statues...

    RW, High peak

  • Highlights: "Watching the Milky Way in Elquis Valley."

    MA, Lancaster

  • Most Memorable Moment: "Too many to mention!Perhaps Champions parade in Rio - front row seats - fabulous! May be Torres del Paine - fabulous hotel Tierra Patagonia- outstanding scenery. Memorable moment -perhaps driving around Lake Llanquihue gradually seeing the mist clear to beautiful clear blue skies and lake and seeing The Osorno Volcano appear with  low cloud drifting across its centre just as we across a very pretty lakeside café with no one there and being able to sit in the warm sunshine quite alone and enjoy the most spectacular view."

    JM, Wantage

  • Overall we have had two of the most memorable weeks in one of the world’s most varied geographical environments and the friendly Chilean people. Thank you JLA.

    SJ, Welwyn

  • I was amazed and enthralled by Chile and am looking forward to visiting again.

    DP, Chiswick

  • Most Memorable Moment?: Rapa Nui - a unique environment with lots of architectural and historical interest and also comtemporary culture (Tapati festival). Very interesting.

    AB, Burnham-On-Crouch

  • Highlights?: Too many to mention ! Great mix of culture, sights and experiences. Love the inclusion of a horse ride from The Singular in Patagonia.

    HJ,

  • Most Memorable Moment?: The stunning beauty of Torres del Paine ; we were very lucky with the weather in Patagonia Our estancia brief visit, en route, was also very nice.

    RL, Solihull

  • The lasting impressions of this great country will be with me forever. So will the fantastic photos and memories.

    PC, Hereford

  • Most Memorable Moment?: Very difficult to pick one from so many but probably the walk up to Torres Del Paine Mirador - although it was a tough day.

    SB, Milnthorpe

  • The visit was basically divided into three separate parts - self driving on the Carretera Austral, the ferry cruise which I arranged separately, and the visit to Tierra Patagonia. In their very different ways, all were excellent and memorable.

    TAK, Ilkley

  • Highlight?: Touring Easter Island, it was a unique experience, one that is very different to many resort islands that one can visit worldwide.    

    DM, Newcastle upon tyne

  • Patagonia- exceeded very high expectations. JLA were great.

    AH, Northampton

  • Chile is a very safe, friendly and beautiful country. 

    CP, Budleigh Salterton

  • Highlights: “I went to Chile mainland without any knowledge and was overwhelmed.  The geology was stunning and range of scenery amazing”

    PC, Galashiels

  • The whole experience of Atacama and Torres del Paine was amazing. In between Puerto Varas provided a welcome and relaxing contrast. The introductory tours of Santiago and Valparaiso worked very well and the guides were great... but experience tame compared to the other three destinations! Matetic was a fun last day/night.

    KH, London

  • We found the Chilean people very friendly, obliging & happy. 

    EL, Winkleigh

  • Time in the Atacama - with Oscar!! Probably one of the most spectacular places we've visited as tourists and we have years of world travel experience behind us.

    RB, London

  • Highlights: The Explora hotel experience and the Perito Moreno glacier

    BT, Surbiton

  • Highlight: Torres Del Paine

    CG, Amersham

  • Chile Best parts of the holiday: “Too many to name one but certainly Moon Valley, the salt lake lagoon, the Glacier at Torres de Paine” 

    SJ, Welwyn

  • Patagonia for its stark beauty, stunning snow covered mountains and tranquility.

    SB, Solihull

  • Mount Fitz Roy and Los Torres, particularly the Pliegue tumblado walk.

    DS, Leatherhead

  • Being served Pisco Sours on the deck of the boat at Grey Glacier.  The scenery was stunning and came as a surprise after the poor visibility on the outward trip.

    AM, Glasgow

  • Chile was AMAZING!!!  We loved the country, the scenery and all the people we met.  Glad we had warm clothes for the cruise or we would have come unstuck in Atacama, especially when going to the geysers as it was minus ten Celcius.  As we approached the cruise time we wondered if we'd cope with the Zodiacs, but everyone was so helpful and safety conscious.  The all-time highlight of so many on our holiday was standing in silence at the Pia Glacier. Our favourite guide was Cyril in Chiloe.  He became a great friend and we had some lovely times together.

    RW, Paphos

  • Highlight?: The Grey Glacier

    JC, Ipswich

  • The three major parts, Atacama, Easter Island and Patagonia were all special in different ways.

    BM, Macclesfield

  • Highlight?: Easter Island - amazing place - very good food, hardly any tourists and extraordinary history/statues etc. We could easily have stayed an extra night there. I would strongly recommend hiring a car there. We also booked a snorkelling trip which was good.

    CK, Ashtead

  • Most Memorable Moment: Cycling around Puerto Varas in Chile.

    JL, Studley
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Tailor made holiday

Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.

Kathryn Rhodes
Kathryn Rhodes - Travel Expert

Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

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  • Sophie Barber
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Hannah Waterhouse
    Hannah Waterhouse - Travel Expert

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

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    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Hannah Donaldson
    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

  • Paul Winrow Giffen
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Evie Oswald
    Evie Oswald - Travel Expert

    It's hard to believe that Evie has had time to cram so much in to her life so far. Having lived as a child in the Americas and Europe she found herself immediately attracted to Latin America.

Meet the team