Mid-range lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.
The architecture of the mid-range Rio Serrano aims to put the natural landscape centre stage while fostering a warm, homely atmosphere. Large picture windows look out over views that are the epitome of Patagonian grandeur.
The interior design makes subtle use of natural materials, and spacious relaxation areas invite you to curl up in the warmth of the fireplace. Slate, mahogany and wine are amongst the key notes in a contemporary colour palette.
There is a restaurant with spectacular views across to the granite spikes of Torres del Paine, and two other nearby hotels that provide alternative dining options. There’s also a golf course right beside the hotel; golf clubs can be provided free of charge. A wide array of excursions can be arranged including short walks and full-day hikes, kayaking, fly-fishing and horse riding.
What our clients say
97% of our clients rated their experience with us as Excellent or Good.
Very efficient with the booking process and very helpful with his service throughout. Adam was always prompt and helpful in answering all our questions prior to departure.IR, London
Tailor made holiday
Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.
Hannah Waterhouse - Travel Consultant
Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.View Extraordinary Inspiration
Real Latin America Experts
Paul Winrow-Giffin - Travel Consultant
After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.
Chris Rendell-Dunn - Travel Consultant
Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our Sales team.
Mary Anne Nelson - Travel Consultant
Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made team.
Kathryn Rhodes - Travel Consultant
Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.
Sophie Barber - Travel Consultant
Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia.
Ben Line - Travel Consultant
Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Manager of the Tailor-made Department.