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Rio Serrano

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
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Stylish lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

This spacious, attractive lodge - close to the boundary of the Torres del Paine National Park - enjoys superb views of the peaks and towers of the vast granite massif which dominates this extraordinary Patagonian wilderness. The hotel's tasteful, fresh décor and furnishings are certainly easy on the eye, with muted Patagonian greys and tawny browns complementing the wonderful setting. The sense of space is not just on the outside: the lobby and restaurant are also remarkably roomy and we recommend the superior guest rooms for their ample picture windows and impressive views. A number of excursions can be booked from the hotel, including short walks and full day hikes, boat trips and horse riding. Meanwhile, the hotel’s pool, sauna and spa facility is a fine place to soothe weary limbs after a day in the great outdoors.

Tailor made holiday

Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.

Paul Winrow Giffen
Paul Winrow-Giffin - Travel Expert

After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

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Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

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Real Latin America Experts

  • Carrie Gallagher
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Chris Rendell Dunn
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Mary Anne Nelson
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Evie Oswald
    Evie Oswald - Travel Expert

    It's hard to believe that Evie has had time to cram so much in to her life so far. Having lived as a child in the Americas and Europe she found herself immediately attracted to Latin America.

  • Ben Line
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Kathryn Rhodes
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

Meet the team