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Payments and insurance

Booking, deposits and final payments
For all Antarctic expeditions we require a 30% deposit at the time of booking and full payment no later than 120 days before the expedition departure date. All payments are non-refundable so we advise you to take out comprehensive travel insurance at the time of booking. It’s worth paying special attention to the level of cancellation cover your chosen insurance provides.

In addition to reading Journey Latin America’s Terms and Conditions, Antarctic cruise operators require you to complete passenger information forms and adhere to their own terms and conditions. By confirming your booking with us, you confirm your acceptance of these additional conditions.
We always do our best to avoid surcharges once you have booked. However, because Antarctic cruises are highly reliant on fuel, a spike in oil prices can cause operational costs to rise. Some Antarctic operators reserve the right to increase their tariffs at any time before departure. In the event of a fuel supplement being levied, we will not pass it on within the last 30 days before your cruise departs.

Payments on board

The cost of your cruise includes all on-shore landings and all meals but there will be extras to settle on board such as beverages and (where available) sending emails. Additional expenses are settled on board in cash using US Dollars or Euros. Some credit cards are also accepted, depending on your chosen ship.

Tipping
Tips to your crew and expedition team are entirely voluntary but as a rough guide US$10-15 per traveller per day is a good basic tipping guide.

Insurance
Please check your travel insurance policy covers travel in Antarctica, paying particular attention to the level of cover for evacuation in the event of a medical emergency. Our recommended insurance policy by Campbell Irvine Ltd covers travellers for emergency evacuation from land, where they can be reached by aircraft. This means, in theory, a client could be assisted on mainland South America, the Falkland Islands, or on King George Island (South Shetlands).

For more information have a look at our Insurance page.

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Wanderlust

Wanderlust Reader's Travel Awards - Top Ten Tour Operator 2009, 2010, 2012, 2013, 2015

Latin American Travel Association – Award for Customer Service 2012

Sunday Times Travel Magazine – Specialist Tour Operator 2012

Sunday Times Travel Magazine – Best Value Tour Operator 2011

Sunday Times Travel Magazine - Editor's Award2013

British Travel Awards – Best Small Tour Operator Central & South America 2011, 2012

Condé Nast Traveller – Top Ten Specialist Tour Operator: 2010, 2011, 2012

Guardian and Observer Travel Awards– Top Ten Small Tour Operator: 2009, 2010, 2012

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