Cookies
At Journey Latin America we use cookies to give you the best experience on our website. By continuing to browse, we'll assume that you are happy to receive all cookies on our website.
Find out more


Speak to an expert 0203 432 9175 or enquire online

What our clients say

We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you'll find a selection of reviews from clients who have recently travelled with us. To view more go to our Customer Reviews.

Overall Satisfaction Rating
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a fabulous time thanks to a well planned itinerary and vey helpful on the ground support. Despite all the travelling we remained relaxed all the way until we collapsed when we got home! It was such a brilliant experience, the scenery, the ambience, the food, the flora and fauna, conversing with people where we did not speak a common language, and even the border crossings.

    SC, Cheltenham | January 2016 | 65 and over | With Partner
  • Our first organised be spoke holiday through an operator with JLA exceeded our expectations. Within our budget they maintained a high level of varied accommodation, excellent transfers and guides, informative and fun excursions and very good value for money.

    JM, Callander | January 2016 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    A wonderful trip to a stunning country, with a great itinery to magical towns.  JLA has, once again, provided us with an amazing and memorable experience.

    ES, Brackley | January 2016 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Overall an excellent holiday.

    MK, Hassocks | January 2016 | 65 and over
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was one of the very best holidays I have ever had. From start to finish the service was excellent, Lina was always helpful and the representatives in Costa Rica and Nicaragua were top class. Sometimes we booked tours directly but I wished we had booked them all through JLA as they always had the best guides. The tailor made holiday with private guides really suited us and it's a style of holiday we would like to take again. The other thing to mention is the drivers - they were all extremely good and we always felt safe during all the transfers.

    JW, Weymouth | January 2016 | 35 - 50 | With Partner
  • Overall a good and enjoyable experience, plenty of exercise and good photographic opportunities. A well organised trip.

    JS, Henfield | December 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    More than we imagined. Our experiences came up to expectations and beyond. Thanks so much.

    MW, Oldham | December 2015 | 65 and over | With Friends
  • I had travelled on a small group tour to Peru with JLA previously, so was fully expecting to be able to completely relax, safe in the knowledge that everything would be taken care of. I was not disappointed and Nicola had everything running superbly. My three days extension on my own also worked like clockwork.

    SP, Aberdeen | December 2015 | 65 and over | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We thoroughly enjoyed our holiday with you. It was our first trip to South America and has certainly inspired us to travel there again.  Whilst it is not something we can afford to do each year we hope to be back as soon as we can.

    CB, Tonbridge | December 2015 | 50 - 65 | With Partner
  • I would like to thank you for always having a representative to meet us off a flight or train. there was always another vehicle on the border when we crossed. and someone to guide us through the formalities. very well looked after throughout.

    LM, Stowmarket | December 2015 | 65 and over | With Partner
  • Konrad has done a wonderful job in organising our Holiday.  Well done JLA!!

    SB, Solihul | December 2015 | 65 and over | With Partner
  • I will continue to recommend JLA as one of the best company I have used. The detailed planning of their tour was outstanding, their choice of local guides was excellent.

    MR, Greenford | December 2015 | 65 and over | Solo Traveller
  • Nicola went above and beyond the call of duty especially with regards to my 50th birthday, she made everything easy and enjoyable. Great group as well, we all got along well.

    CG, Bristol | December 2015 | 35 - 50 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Sophie understood our requirements superbly, and arranged a brilliant trip at a very good price.  We loved Guatemala and Belize and this has given us a desire to explore more of Central and South America.   We have been very impressed with your service, and shall definitely be using JLA again.

    JW, Bedford | December 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    When we travel we always try to use smaller specialist operators (Mountain Kingdoms and Veloso for example) for a more personal service and a high level of expertise and delighted to say that JLA were splendid in every respect and we would have no hesitation.

    TB, Sffron Walen | November 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    A really positive experience.  The holiday covered everything we had requested and the arrangements were extremely efficient.

    CJ, Twickenham | November 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This trip was our introduction to Latin America and it greatly exceeded our expectations. A varied and well organised trip which gave us a real feel for the countries we visited, with an outstanding tour leader, Max. The holiday left us wanting to return to explore other parts of the continent and we would certainly travel with JLA again.

    EJ, Chorley | November 2015 | 50 - 65 | With Partner
  • Customer rating Rating 4Rating 4Rating 4Rating 4

    It's been a positive experience on both holidays and we have felt well looked after and our needs put first whenever possible - particularly changes to itineraries on the ground...It was really interesting going to two very dissimilar countries and cultures. We really liked the people in both who tried their very best to be helpful and informative.

    EH, Edinburgh | November 2015 | 50 - 65 | With Partner
  • It's been very good over all, your organizational skills and emergency phone line, which we needed when our flight from Juliaca was canceled are excellent. We both enjoyed our holiday immensely.

    PLP, London | November 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    JLA provided us with an itinerary which completely fulfilled our requirements. At all points we were met by local guides who were helpful, friendly and informative. A superb and memorable holiday.

    JS | November 2015 | 65 and over
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Loved it. The experience of being met and being supported at all times makes a great difference.

    JPM, London | November 2015 | Under 35 | Family
  • We have been impressed with the overall level of service and support throughout. We are experienced travellers and well able to judge the overall service. Our tour leader was excellent, and we received (are receiving) excellent support over the cancellation of our first flight and the missed connection that followed. Thank you

    DI, Halstead | October 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Thank you for an unforgettable holiday, the peronalised service and tours were incredible all the way through and your knowedge and reccomendations of places to see and hotels to stay at were top noch.

    FP, Ilford | November 2015 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Many thanks for a wonderful trip !

    HH, London | November 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Really good, the whole thing went like clockwork

    FT, Mansfield | November 2015 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We have great confidence in JLA. The itinerary schedule runs like clockwork, with nothing to worry about.

    SH, Sturminster newton | November 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Overall this was a very memorable trip and although we organised much of it ourselves we were very impressed with the flexibility offered by JLA in enabling us to do this.

    RB, London | November 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Overall this was a very memorable trip and although we organised much of it ourselves we were very impressed with the flexibility offered by JLA in enabling us to do this.

    AW, Clitheroe | November 2015 | 65 and over
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    The trip of a lifetime, the best honeymoon we could have wished for! Thank you to Hannah and all the local guides and drivers.

    LS, Cardiff | November 2015 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    JLA is one of the best Tour Operators I have been with - nothing in the booking process was too much trouble They stick to specialising in one Continent, the staff are very knowledgeable and helpful and the Tour Groups small  A pity more of their competitors don't take a leaf out of their books

    LS, Didcot | September 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    journeys Latin America was terrific.  They did not miss a beat. It made the planning and the vacation itself stress free.

    BL, | August 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Thank you Lina, excellent planning, organization and recommendations

    DM, | January 0001 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is my third trip with JLA after a gap of 7 years - and they continue to deliver! A great trip and I cannot wait to go back. Excellent local knowledge, sensitive to local customs and cultures; my only complaint is that it went too quickly!

    SV, Dundee | August 2015 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Fantastic countries and excellent trip - could have done to build in more breaks to relax but we were time pressured and wanted to see as much as we could while there. Bolivia was our favourite of the two as it was quieter, less touristy and we hadn't known much about it prior to going so a lovely surprise Thank you to Lina Fuller for sorting out the itinerary

    PJF, Edenbridge | September 2015 | 35 - 50
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    No problems, everything was spot on and would definitely use you again sometime in the future.

    HL, Leeds | September 2015 | 50 - 65 | With Partner
  • Too many highlights to mention - a fantastic itinerary.

    DG, London | August 2015 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is the third time that we have arranged a trip via JLA and they need not disappoint again.  This time they put together a holiday to cater for the needs and interests of 3 children aged 11 - 3 and they surpassed themselves.  All the children loved the holiday as did my husband and I.  We would like to return asap.

    EdVC, London | August 2015 | 35 - 50
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Inolvidable!  In every way.

    SC, Oxford | July 2015 | 65 and over | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Overall an excellent holiday. Weather was very good which always helps.

    LVK, Sevenoaks | August 2015 | 35 - 50 | Family
  • Customer rating Rating 4Rating 4Rating 4Rating 4
    Only to say thank you again to Konrad who went out of his way to help us when we were struggling with GOL. It was reassuring to know that he was working so very hard on our behalf. Much appreciated. Please thank him again from us.
    KE, Sheffield | August 2015 | 65 and over
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5
    Journey Latin America provided thoughtful advice following our initial approach to them on our idea to travel to and through Cuba, their expert guidance allowed us to `crystallize` those ideas and create an unforgettable family trip. Many thanks.
    BO, Sheffield | September 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We thoroughly enjoyed all aspects of our holiday and would like to thank Journey Latin America for arranging it,in particular Jack Brooker (pre-tour) and Etienne Frans (on tour).

    JR, Swansea | August 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5
    This was an expensive trip  but I did so many different things and had some wonderful experiences.
    JB, Twickenham | July 2015 | 65 and over
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was our second trip with JLA and, as with the first, we had a fantastic trip and a wonderful experience. JLA's knowledge and experience of Latin America shone through in the organisation of the trip as a whole, and all the individual trips and options. We would whole-heartedly recommend JLA to anyone contemplating a trip to Latin America and we will definitely be booking another tour with JLA in the future.

    DL, Twickenham | August 2015 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a really exceptional trip.  The mix of beautiful scenery and amazing wildlife made it a real adventure and yet the logistics made it achievable and stress free. Costa Rica has beaches, wildlife and lots of outdoor fun (zip lines, rafting, and ATV trails for example) which make it ideal for a holiday which met the desires of all the family.

    GP, Warwick | July 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a fantastic holiday in Cuba with Journey Latin America. Booking was straightforward and our trip was well organised and exactly how we had imagined it. We would definitely travel with them again.(Travelled to Cuba).

    SKF Edinburgh | July 2015 | 35 - 50 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    You organised a month in South America for me last year and now this trip to Cuba and I have to say that JLA's expertise, knowledge and local contacts have made all my travels with you a wonderful experience. Look forward to the next time. ( Travelled to Cuba) 

    PW Norwich | June 2015 | 35 - 50 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Have travelled with Journey Latin America twice now, and both times the holidays have been excellent, most enjoyable and problem free. The itineraries were well planned and varied enabling visits to very contrasting places. I appreciated the local knowledge and attention to detail. This time I was travelling on my own for the first time and felt reassured that Journey Latin America were there if support was needed. (Travelled to Cuba)
    JR Cambridge | June 2015 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had an amazing trip to Cuba; a lifetime experience. thank you all for making it happen. (Travelled to Cuba)

    NC Reading | June 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    My wife and I have recently returned from a 4 week independent tour from West to East Coast South America through Chile, Argentina, Uruguay and Brazil. Brilliant trip with all connections, pickups, tours, bookings etc. going like clockwork. Travel consultants knowledge and efficiency excellent. You will be in safe hands with Journey Latin America and will have a memorable holiday in South America. (Travelled to Chile, Argentina, Uruguay and Brazil)
    GP Cowes | May 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Overall, the holiday was excellent. As a single traveller, it was great that the group - a mixture of couples, pairs and singles got on very well together, which added to the enjoyment. The specialist guides were very good especially Rosa, our guide at Cusco, Machu Picchu and Pisac. (Travelled to Peru).

    PW Beaconsfield | May 2015 | 65 and over | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    JLA provided a truly personal experience, firstly in planning the trip and then in supplying guides of high quality who really enjoyed their work. (Travelled to Mexico)
    HG Sherborne | April 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Having travelled with you before and receiving excellent treatment & value we returned and you once again  lived up to your reputation and promise  Exceeded our high expectations.. the experience of a lifetime. (Travelled on Condor group tour).

    GH Morpeth | April 2015 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We all really thorougly enjoyed our time in Cuba and we would recommend it to anyone and if they were going, your staff on the ground were superlative from restaurants to lost luggage they coped with it calmly and efficiently. ( Travelled to Cuba).

    DM Edinburgh | April 2015 | 35 - 50 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Having travelled with a number of different companies in the past, I was really impressed with the depth of knowledge and professionalism of JLA and the opportunity to trial to a part of Peru not usually visited by many tourists. (Travelled on Tico Tico group tour)

    FS London | April 2015 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Have travelled with Journey Latin America twice now, and both times the holidays have been excellent, most enjoyable and problem free. The itineraries were well planned and varied enabling visits to very contrasting places. I appreciated the local knowledge and attention to detail. This time I was travelling on my own for the first time and felt reassured that Journey Latin America were there if support was needed.

    JR Cambridge | April 2015 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We would like to visit Patagonia especially if Elizabeth Luck is the tour guide. I would go so far as to say that I would now check if she was the tour guide before I booked. She was fantastic. What a woman! ( Travelled on Jacana group tour)

    NS | March 2015 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a really great trip and would recommend it highly to anyone. We loved Guatemala and the people we met there. We never felt in danger or threatened at all. The holiday contained so many elements that I don't think we would ever want to have just a beach holiday again! It was extremely well organised and everything went to plan. Thank you! ( Travelled to Guatemala).

    LM Reading | March 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    I have previously used JLA for business trips to Brazil but this was the first time I have used you purely for a leisure trip and this was a truly exceptional experience one we would like to repeat again in other parts of Brazil and other countries in South America.(Travelled to Brazil)

    JH Dorking | March 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    A wonderful 3 weeks during which we saw so much, learnt a lot about the history and current situation in some very beautiful countries, and broadened our horizons. It was an experience more people should try. We felt very safe everywhere we went and the travelling was made simply by our excellent tour leader. Central America has a lot to offer and the people are lovely. ( Travelled on Alcion group tour)

    MW Talybont | March 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    An amazing experience. Elizabeth is an excellent tour leader and is a great ambassador for JLA.She made the holiday a very special trip. ( Travelled on Jacana group tour)

    SR St. albans | March 2015 | 65 and over | With Friends
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Having travelled with Journey Latin America to Guatemala and Belize about 5 years ago, we were very much looking forward to the JLA experience in Cuba. We were not disappointed - another extremely well arranged trip by a very well informed representative in Jamie with a busy, but relaxing, tour of Cuba that took in Havana, Pinar del Rio, Vinales, Cienfuegos, Trinidad and Cayo Santa Maria. A balance of excellent local guides, the opportunity to explore yourself (or by arranging local tours), and reliable and safe transfers.(Travelled to Cuba)

    TR Leicester | March 2015 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was a well organised and well paced trip, ending in Antigua for the Easter celebrations. All the hotels were clean and comfortable, and most were owned by locals. All were close to town centres. With a competent, experienced tour leader, this was an excellent trip. ( Travelled on Alcion group tour)

    GR Kidderminster | March 2015 | 65 and over | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is the third tailor-made holiday we have taken with JLA (Argentina/Uruguay in 2004, Honduras in 2014 and Colombia in 2015) and they have all been memorable. Some travel operators are a lot less flexible in adjusting their standard tours to meet individual requirements. We enjoy the personalised service from JLA in London and like the fact that the local agents they use in their destinations know what is expected and deliver. Foreign travel is expensive these days but we feel we have had good service and value for money.

    JS St. Albans | March 2015 | 50 - 65 | With Friends
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Each country is very different with plenty of activities to interest everyone of all ages and abilities. Excellent trip and would recommend it to all. ( Travelled on Alcion group tour)

    JL London | March 2015 | 35 - 50 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    An unforgettable trip - Rio was a huge highlight and getting the opportunity to attend the Parade of Champions on the last night was just incredible. ( Travelled on Tangara group tour ).

    PB Wareham | February 2015 | Under 35 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was our fourth trip with JLA and we would highly recommend the company to anyone planning a trip to Central or South America. We have complete confidence in your competence and professionalism. There is no substitute for local knowledge. (Travelled to Ecuador and the Galapagos Islands)
    DKR, Penrith | February 2015 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Thoroughly satisfied on our first trip with JLA.  Most impressed.

    MJB Bexleyheath | February 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5
    When mentioning Nicaragua to friends and

     family here in the UK, every time the reaction was ' why go there'? A perception that it is dangerous and still in revolution appears to exist. Nothing could be further from reality we felt. Leon is  probably still living and relying on the revolution to tell its stories to tourists but everywhere we found friendly people and that made the experience  fantastic. We met some really interesting travelers from other parts of Latin America and already made good new friends. We will visit again. (Travelled to Nicaragua)

    DRF Stafford | February 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Your company came highly recommended, and lived up to expectations. Your London-based service was excellent; all the documentation was precise, accurate and informative, and your on-site reps in Argentina and Chile also very good. ( Travelled to Argentina & Chile ).

    ID London | February 2015 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Despite a few minor issues, not the fault of JLA, we had one of our best trips ever. We have done a lot of travelling so know what we want and what works for us, and JLA exceeded our expectations in almost every way By this I mean that what was promised was delivered in terms of accommodation and activities, all the internal flights and transfers worked, the local guides knew their stuff, and the way Caroline planned it with us meant that we spent just about the right amount of time in each location given that we only had just over three weeks to complete the whole trip. It was quite a busy itinerary, but due to the expertise of JLA the trip went very well indeed, and is one of the most memorable we have done. We would always use JLA to help us with travel in Latin America, and hope to visit again in the future. ( Travelled on multi country trip)

    PN Guildford | February 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a wonderful time; everything ran very smoothly and we appreciated how well the guides did in The Avenue of the Volcanoes (Travelled to Ecuador)

    JK Sheffield | January 0001 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We had a great time, the highlights were the cloud and rain forest, Machu Picchu and the train journey also a highlight. The food generally delicious, the people friendly and helpful. Thank you. ( ( Travelled to Peru). 

    PP Southampton | February 2015 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is the second time that we have travelled with JLA and we would definitely do it again. The holidays are very well thought out, well balanced and incredibly well run. Accommodation is excellent, good quality without resorting to large chain hotels. Tour guides are friendly, knowledgeable and have excellent English. All in all an excellent experience from start to finish.(Travelled to Mexico)
    MF,London | January 2015 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was a great trip taking in all the highlights of Chile and southern Patagonia before finishing off with a visit to Buenos Aires. The highlight was hiking in Torres del Paine but there were memorable moments throughout. Our tour leader Daniele was excellent throughout, helping everybody achieve their individual goals and really adding to the group holiday experience. ( (Travelled to Chile and Argentina)

    GD Cranleigh | January 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Excellent as with the trip we did with you to Mexico last year. We have been to many countries in Latin America but only this trip and Mexico with JLA. I wish we had discovered JLA before. (Travelled on Lapwing 2014 group tour)

    JD Buxton | January 2015 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is our second trip with JLA - we loved the Jacana tour and this trip was very different but just as enjoyable. Highly recommended. (Travelled on Charito 2014 group tour) 

    AT London | December 2014 | 50 - 65 | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Thanks for a fantastic trip beyond all our expectations - only sad part is that we had to come home! ( Travelled on Alcion 2014 group tour)

    BJ Edinburgh | December 2014 | 35 - 50 | With Partner

  • Journey Latin America provided a couple of novice travellers in South America the security and comfort of being at home and having everything organised with the adventure of discovering new and exciting locations and experiences (Travelled to Chile)
    TEB, Grays | December 2014 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This is the second time we have used JLA to arrange a visit to Chile.  On both occasions we have been fully satisfied with the professional standard of service, advice and support received, and in particular we appreciate your choices of accommodation. ( Travelled to Chile )

    TAK Ilkley | December 2014 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Your knowledge in the region and different array of accommodation and budgets made us book with you originally, everything went perfectly and all we had to do was enjoy the holiday which is all you can ask from a tour operator - we do not like group travel as have travelled independently for many years but we felt your bespoke tours enabled us to plan our holiday and you executed it !  Thank you once again.(Travelled to Brazil)
    SN, Sevenoaks | November 2014 | 35 - 50
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    It is the first time we have travelled with a tour operator, rather than independently. The tailor-made option suited us so well, as we could devise our own itinerary, so we had all the experience of travelling independently but without the hassle. (Travelled to Peru)
    NO, Ruthin | October 2014 | 35 - 50 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Everything discussed with Paul, your brochure and website was so accurate. A fantastic mix of locations, each one totally individual and having something different to offer. Definitely the right way round to do it with the beach at the end. Lovely people everywhere, felt totally safe and at ease. All guides were first class in both their characters, information and driving skills. (Travelled to Guatemala and Belize)
    JLB,London | September 2014 | 65 and over | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We have travelled to South America twice now with JLA. On both occasions we have found the organisation to be first rate. Everything went like clockwork at all times which is a relief in a strange country where you don't speak the language. At the same time we did not feel we were moving around in a bubble isolated from the country and its people. We felt like independent travellers but helped with the logistics which is exactly how we like it (Travelled to Brazil)
    NB,Taunton | August 2014 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “The itinerary put together was outstanding - it was very diverse so we really saw and did a lot and found our holiday to be thoroughly fulfilling. Knowledge of travel, geography, accommodation, sites and everything was very in depth and all transfers and extensive travel arrangements were managed seamlessly. JLA recommendations was also a very useful resource.” Travelled to Argentina,Chile and Brazil

    LH Pinner | January 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was the first time I travelled with JLA and I have been impressed with the quality of personal service and enjoyed the itinerary very much. ( Travelled on Tico Tico group tour)

    PM Wirral | September 2014 | 50 - 65 | With Friends
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    I have just returned from the most fantastic trip with JLA. I can highly recommend the company for its helpful staff and bespoke service. The holiday itself was well planned with the perfect balance of activity and relaxation. I can recommend with absolute confidence. Thank you! (Travelled to Guatemala and Belize)
    KB, Budleigh Salterton | July 2014 | Under 35 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    The entire experience, from my first phone conversation with Sophie to the moment I boarded the plane for the homeward journey, was one of careful planning, professionally delivered.  I am no spring chicken and I am pretty well travelled so I'm not that easy to impress.  However, this trip was everything it promised and more.  Thank you (Travelled to Peru)
    DM, Nottingham | June 2014 | 65 and over | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5
    Thank you so much for organising such a memorable honeymoon. We saw and experienced so much and will be cherishing the memories for many years to come. The whole experience from the initial call to Ben, through to flying home was made seamless through the teams hardwork, and for that we are extremely grateful. (Travelled to Costa Rica)
    RO, London | May 2014 | Under 35 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We have already told our friends and families that if ever they intend to visit Latin America they should contact Journey Latin America straight away. We were hugely impressed by the amount of work that went in to making our quite complex travel arrangements and we would like to thank Lina Fuller in London and everyone on the other side of the Atlantic who put in so much effort to make this the best holiday and the biggest adventure we have ever had. (Travelled to Ecuador, Peru, Chile, Argentina, Brazil)
    SB, Craven Arms | May 2014 | 50 - 65 | With Friends
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    This was an excellent holiday, quite possibly one of the best we have taken in 27 years of extensive World travel.  The itinerary, pace and leadership of the tour was excellent.  The number of 'wow! ' moments still make us smile.  We took over 7,000 photographs in 4 weeks and it will take several pleasurable weeks to sort them out.  This was our silver wedding year trip and it delivered a memorable experience, thank you. (Travelled to Chile)
    LW, Chesterfield | April 2014 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We do don't normally write reviews that contain only superlatives, but this trip was hard to fault.  The whole itinery went like clockwork, and the expedition was breathtaking (out of the world, well almost!)   For one of us this trip was a dream for a very long time.   That almost always means some disappointment, but this trip was the exception.   Well done Journey Latin America. (Travelled to Argentina and Antarctica)

    HW,New romney | March 2014 | 65 and over | Family
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    We were very impressed with our first experience of travelling with JLA. We have been to several South and Central American countries before and had underestimated the impact that Mexico would have on us. It had such a variety of experiences to offer, the colour, music, the many different and dramatic archaeological sites and political history. The ethnic mix added to the diversity and the people were all a delight to meet. JLA allowed us to experience this in its selection of places, accommodation, excursions and especially the tour guide. (Travelled to Mexico)

    JD, Buxton | February 2014 | 50 - 65 | With Partner
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ We feel fortunate to have selected JLA for our trip. It has proved to be one of the very best specialist tour operators we have ever had the pleasure to use and we would recommend them to anyone planning a trip to South America. From the outset, our consultant, Lina Fuller provided help, guidance and advise using her personal knowledge of our destination that turned out to be invaluable in shaping the trip and making the best use of our time and resources. We have just returned from the most excellently organised, scenic journeys of our lives and we have travelled extensively for 38 years.” (Travelled to Argentina)

     

    GP Tenterden | February 2014
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ This was my third trip with JLA and the third time I have had a great holiday. What is really important for me is to have all the travel and tour details sorted out in advance, and this JLA does really well. We are already considering our next trip.” (Travelled to Cuba)

     

    BE Highgate | January 2014
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    The whole experience was amazing, from the discussions with Adam while planning the trip, Antonio's handling of my flight changes at the start and the tour itself. You have some very skilled and talented people working for you. Our tour leader, Daniele was very knowledgeable about the places visited and helped to make it a special trip. I can also say that I cannot remember laughing as much as I did on this trip. ( Travelled on Alcion 2014 group tour)

    MF London | December 2014 | 50 - 65 | Solo Traveller
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ Superb and greatly varied holiday which was complex to organise and worked seamlessly thanks to Mary's advice and organisational skills. Will certainly strongly recommend JLA and use JLA again ourselves in the future if returning to South America / Central America..” (Travelled to Chile)

     

    CK Edinburgh | December 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ Brazil is a huge diverse country with many cultural and historical influences. We wanted on our relatively short holiday to travel around and experience a little of its diversity. Journey Latin America using their knowledge and local representatives put together an itinerary which gave us an excellent introduction and insight. They use local knowledgeable guides who smooth your path and give you a holiday to remember.” Travelled to Brazil

    MC Teddington | November 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ We approached JLA with an outline itinerary having looked at some options beforehand, and they very quickly produced a solid itinerary with a few new choices for us. We were able to confirm our booking soon afterwards and found all of their recommendations lived up to expectations during the trip. Ground arrangements in Argentina were pretty much flawless, so we soon gained confidence that each arrival in a new location would run like clockwork. We would happily use JLA for our next South American trip. Thank you.” Travelled to Argentina

    DG Inverness | October 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ Would definitely recommend visiting South America with Journey Latin America. Their knowledge and experience mean that all you have to do is turn up at the airport and begin to enjoy the holiday of a lifetime. Whether you join a group tour or have a tailor-made trip, every detail has been thought through and the whole trip is extremely well organised. Thank you.” Travelled to Peru, Ecuador and Galapagos Islands

    SC Chorley | September 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ JLA's experience and knowledge mean they are able to put together a tour which meets your exact requirements, which is then delivered making it a trip of a lifetime.” Travelled to Ecuador and Galapagos Islands

    ML Cardiff | August 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ Travelling with Journey Latin America always makes us feel like we are getting the real thing, not a theme park substitute!” Travelled to Cuba

    SM Teddington | July 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “Would certainly recommend JLA they helped us reach the parts of our trip that we would have found hard to access and were very flexible allowing us to make our own arrangements for parts of the trip and it worked well” Travelled to Bolivia and Peru

    BR Hornsey | June 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ We had never used a travel agent to plan a holiday before but the bespoke service we received from Journey Latin America really made our honeymoon everything we had hoped for. Their specialist knowledge helped us tailor-make the perfect holiday for our tastes. We would definitely use them again.” Travelled to Brazil


    TH Arsenal | June 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ We chose a very complicated itinerary which JLA put together for us with balance and awareness of our requirements. We couldn't fault transfers and helpfulness of guides. Hotels were generally better standard than we were expecting. Would definitely recommend JLA to others!” Travelled to Peru

    MH Macclesfield | May 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “ It was great to have every aspect of our trip organised by JLA. Transfers to and from airports and hotels were really useful and took all the stress out of getting around. All of the local guides spoke very good English and were very welcoming and knowledgeable. We would happily use JLA again to organise our next South America holiday.” Travelled to Brazil and Peru


    NV Bethnal Green | April 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “The Galapagos cruise was memorable in all respects and a real highlight of the trip. The Travel Consultant, Rosie, was superb and got everything right from suggestions on locations and attractions to the timing of the flights. She has a fantastic knowledge of the area and her ideas and organisation made the trip very special for us.” Travelled to Brazil, Argentina, Chile, Ecuador and Galapagos Islands

    LJ Nottingham | March 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5
    “This was our first trip to South America so the advice sought from JLA was important to us. Their service was professional but personal, and everything worked perfectly on what was quite a busy itinerary. Value for money was good, so we had a memorable and exciting experience for a reasonable cost. The versatile and wide ranging itineraries offered by JLA, along with the flexibility to tailor these to individual requirements using their specialist knowledge, make them the travel company I would recommend first to arrange travel to South America.” Travelled to Brazil
    PN Guildford | February 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “I always look at JLA first. Everything seems to be slightly better, food, hotels, guides, overall organisation, and knowledge of where you are or are going to. Would sooner travel with JLA than other companies if the itinerary is similar.” Travelled to Ecuador and Galapagos Islands



    VB Muswell Hill | January 2013
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “This was our first time to visit South America and finding the right tour operator was important for us. We wanted a smaller operator who could provide a more personalised service - after researching online we came across Journey Latin America who had won several travel awards and earned favourable comments in newspaper travel sections. The lady I initially spoke to on the phone became our dedicated travel consultant who was understood immediately the type of holiday we were looking to achieve and was very responsive to our questions. During the holiday itself we were pleasantly surprised at how smoothly everything went - whenever we travelled to a new location we were always immediately greeted by English speaking guides holding signs bearing our names. All the local agents used were very professional, punctual, knowledgeable and friendly. The time we spent in the Amazon jungle was amazing - it was such a unique experience that became the highlight of our trip. Journey Latin America delivered the best holiday we've ever been on and we would gladly recommend them to other people with an interest in South America.” Travelled to Peru

    JW Rotherhithe | December 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “This holiday could not have been so wonderful without the extraordinary planning & organising by Journey Latin America. We would never had covered so much ground, seen so much and enjoyed it so much without you. Everyone turned up on time, and operated at the highest standards with impeccable service and friendliness. The hotels were excellent. The food superb. BIG THANK YOU.” Travelled to Peru

    FP Chelsea | November 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “My previous experience with travel companies is that they are very helpful until they have your money, and pay little attention to you thereafter. Journey Latin America were completely different. The pre-travel briefing was helpful, but what impressed us the most was that the logistics were organised immaculately. Every time we arrived at an airport/hotel/bus station, we knew there would be someone waiting for us with all the information we needed. That allowed us to get on and enjoy our holiday and make the most of our time. I would recommend Journey Latin America in a second.” Travelled to Argentina, Chile and Brazil


    SV Stepney | October 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “The whole holiday was memorable and the flow and way it had been planned was excellent - we had a build up that allowed us to visit other parts of peru, acclimatise and take in the history, culture and natural scenery before capping it off with the Inca trail and Machu Picchu!” Travelled to Peru

    AB Reading | September 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    Starting with ............ Jack.  Thank you (and for organizing the rum as a present for our 40th Wedding Anniversary) helpful and easy to talk to. Lazaro:  We love you.  We all love mangoes!!!!!! Claudio (driver):  We love you too. Cuba:  We feel very privileged to have been with you albeit it for only 2 weeks.  What an amazing country!!

    NS, Winscombe | July 2015 | 50 - 65
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “Thank you for helping us fulfil a lifelong dream. For future clients - Live the dream!” Travelled to Peru

    WMC, Deeside | August 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “We would not hesitate in recommending JLA to anyone planning a visit to Central or South America. For a first time visitor to the area, or for anyone with limited language skills, JLA provides a safe and reassuring way of experiencing the area” Travelled to Colombia

    GG Banff | July 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “JLA experts helped turn our plans into reality. They delivered a slick journey through some amazing parts of South America” Travelled to Chile and Bolivia


    PY Falkland Islands | July 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “If we ever decided to return to South America we would definitely consider JLA. This was our holiday of a lifetime fulfilling a long held desire to visit the Galapagos Islands, and it lived up to all our expectations” Travelled to Peru, Ecuador and the Galapagos Islands

    SH Aylesbury | June 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “We wanted our honeymoon to be something special to remember and Journey Latin America helped us achieve this right from the start when we were planning our trip to Brazil, right through to the perfect holiday. It could not have been better” Travelled to Brazil

    DG Sheffield | May 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into a 16 day trip on a seamless itinerary was a fantastic solution provided by Sophie at JLA and we enjoyed every aspect” Travelled to Ecuador

    GE Glasgow | May 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “JLA is an Amazing Journey! If you are looking for a memorable experience that is set apart from the norm you won't be disappointed. JLA can show you the way” Travelled to Brazil and Ecuador

    AH Bulkington | April 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “Journey Latin America did exactly what I asked them to do, at short notice. As a result we had an exceptional Easter holiday including Semana Santa in Antigua, when I half expected to be told that I had left it too late” Travelled to Guatemala

    SR Buckingham | April 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “Truly Tailormade! An awesome, exciting yet stress-free holiday! If you want to do Latin America in style - go with JLA!” Travelled to Chile and Argentina

    SD Morden | April 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “We found Journey Latin America extremely friendly, helpful, patient and knowledgeable. We were very impressed with their pre-emptive approach to problems and issues, which were beyond their control, that arose before and during our 6 week trip. They worked as a team to resolve issues quickly and make excellent alternative arrangements. We had confidence in JLA from our first contact which proved well founded throughout the trip. We would have no hesitation in recommending them” Travelled to Brazil,Chile and Argentina

    RD Faversham | March 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

     

    “Overall, we feel that the experience, expertise and efficiency of Journey Latin America were paramount in the unqualified success of our trip. We have no hesitation in recommending your services to our family and friends. The travel and transport arrangements made on our behalf were faultless” Travelled to Chile


    CN, Chester-le-Street | February 2012
  • Customer rating Rating 5Rating 5Rating 5Rating 5Rating 5

    “A wonderful holiday but more than that, a wonderful experience, made so much easier by the competence and efficiency of Journey Latin America. Thank you, we look forward to travelling with you in the future” Travelled to Brazil


    REW, Gaerwen | February 2012
Start planning your journey with one of our experts,
call 0203 432 9175 or enquire online

Journey with the UK'S NO1 Specialist in travel to Latin America

Experience

  • The pioneers in travel to Latin America since 1980
  • The UK's no.1 specialist – nobody knows it better

Knowledge

  • All our staff are in-depth Latin America specialists
  • Get the inside track with expert advice based on first-hand experience

Passion

  • Our love of Latin America runs through all we do
  • We take pride in providing a genuinely personal service

Protection

  • Unbeatable and secure financial protection
  • Book with confidence, knowing every penny is secure

Flexibility

  • The widest range of travel options to Central and South America
  • The journey you'll love, in a style to suit you

Expertise

  • Award-winning holidays, endorsed by our clients and the press
  • Exclusively dedicated to 
    Latin America – it's all we do


Wanderlust Reader's Travel Awards – Top Ten Tour Operator 2009, 2010, 2012, 2013, 2015
Latin American Travel Association – Award for Customer Service 2012
Sunday Times Travel Magazine – Specialist Tour Operator 2012
Sunday Times Travel Magazine – Best Value Tour Operator 2011

Wanderlust 

Sunday Times Travel Magazine - Editor's Award 2013
British Travel Awards – Best Small Tour Operator Central & South America 2011, 2012
Condé Nast Traveller – Top Ten Specialist Tour Operator: 2010, 2011, 2012
Guardian and Observer Travel Awards – Top Ten Small Tour Operator: 2009, 2010, 2012