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Ileen Baiden


Ileen Baiden

Product and Marketing
Ileen has worked in the Product department since she joined in 1992, and throughout that time she has seen huge changes in everything from the size of the company to the introduction of computer records. She originally trained as a police officer, but soon found that it was not the career for her and defected to the travel industry. Here, she has been able to indulge her love of Latin American culture and on her travels has fallen in love with Brazil, Costa Rica and the Galápagos amongst other destinations. Some of her favourite moments from these trips include jungle trekking, white-water rafting, and she also loves the musical beat of countries like Cuba and Mexico. 

Outside of work, Ileen takes a very active role in her local church by teaching at Sunday School, acting as a fundraising treasurer and even writing a magazine; and as if that was not enough to keep her busy, Ileen is also learning Swahili!

My favourite place in Latin America

Visiting the Galápagos Islands was an unbelievable experience, from cruising on clear starry nights to visiting lava fields, tropical forests and mangroves and swimming with seals and turtles. I would love to return to this magical place one day.

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Food and Travel Magazine Readers' Awards - Tour Operator of The Year 2016

Selling Travel Agents Choice Awards - Best Tour Operator to Latin America 2016

Sunday Times Travel Magazine - Editor's Award 2013

Guardian and Observer Travel Awards - Top Ten Small Tour Operator: 2012

Sunday Times Travel Magazine Awards - Best Value Tour Operator 2011

Condé Nast Traveller Readers’ Awards - Top Ten Specialist Tour Operator 2016

Wanderlust Readers' Travel Awards - Top Ten Tour Operator 2015

British Travel Awards - Best Small Tour Operator to Central and South America 2012

Latin American Travel Association - Award for Customer Service 2012

Sunday Times Travel Magazine Awards - Best Specialist Tour Operator 2011

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