Throughout the 34 years Journey Latin America Ltd. (company registration no. 1474705) has been trading, we’ve always understood the value of financial protection and bonding.
Book with Confidence: we are a member of ABTA (membership number V2522, K9095) which means you have the benefit of ABTA's assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as flights on their own may not be protected and you should ask us what protection is available. Check our ABTA membership
We're also members of AITO (membership number 5072), whose strict membership criteria offers additional security, and, all of our flight-inclusive holidays are protected by the CAA's ATOL scheme.
AITO Quality Statement
Journey Latin America Ltd. is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Journey Latin America Ltd. abides by the Association’s Code of Business Practice and adheres to the AITO Quality Charter which can be viewed on www.aito.com. Visit the website to find out more about the Association or call 020 8744 9280.
ATOL stands for Air Travel Organiser's Licence which is issued by the CAA every year after very close scrutiny of our accounts and trading patterns: we pay a protection levy to the CAA for every UK-based client we book, so that if we ourselves cease to trade your money is protected. (Journey Latin America's ATOL number is 2828).
Many of the flights and flight-inclusive holidays in on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate
In short, if things go wrong, and we're not just talking about our consumer protection, that's when you really need us to be on your side - and that's exactly where we'll be.