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Speak to an expert 0203 432 9175 or enquire online

Consumer and financial protection

Throughout the 34 years Journey Latin America Ltd. (company registration no. 1474705) has been trading, we’ve always understood the value of financial protection and bonding.

ABTA
Book with Confidence: we are a member of ABTA (membership number V2522, K9095) which means you have the benefit of ABTA's assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as flights on their own may not be protected and you should ask us what protection is available. Check our ABTA membership

AITO
We're also members of AITO (membership number 5072), whose strict membership criteria offers additional security, and, all of our flight-inclusive holidays are protected by the CAA's ATOL scheme.

AITO Quality Statement
Journey Latin America Ltd. is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Journey Latin America Ltd. abides by the Association’s Code of Business Practice and adheres to the AITO Quality Charter which can be viewed on www.aito.com. Visit the website to find out more about the Association or call 020 8744 9280.

ATOL
ATOL stands for Air Travel Organiser's Licence which is issued by the CAA every year after very close scrutiny of our accounts and trading patterns: we pay a protection levy to the CAA for every UK-based client we book, so that if we ourselves cease to trade your money is protected. (Journey Latin America's ATOL number is 2828).

Many of the flights and flight-inclusive holidays in on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate.”

In short, if things go wrong, and we're not just talking about our consumer protection, that's when you really need us to be on your side - and that's exactly where we'll be.

Start planning your journey with one of our experts,
call 0203 432 9175 or enquire online

Journey with the UK'S NO1 Specialist in travel to Latin America

Experience

  • The pioneers in travel to Latin America since 1980
  • The UK's no.1 specialist – nobody knows it better

Knowledge

  • All our staff are in-depth Latin America specialists
  • Get the inside track with expert advice based on first-hand experience

Passion

  • Our love of Latin America runs through all we do
  • We take pride in providing a genuinely personal service

Protection

  • Unbeatable and secure financial protection
  • Book with confidence, knowing every penny is secure

Flexibility

  • The widest range of travel options to Central and South America
  • The journey you'll love, in a style to suit you

Expertise

  • Award-winning holidays, endorsed by our clients and the press
  • Exclusively dedicated to 
    Latin America – it's all we do


Wanderlust Reader's Travel Awards – Top Ten Tour Operator 2009, 2010, 2012, 2013, 2015
Latin American Travel Association – Award for Customer Service 2012
Sunday Times Travel Magazine – Specialist Tour Operator 2012
Sunday Times Travel Magazine – Best Value Tour Operator 2011

Wanderlust 

Sunday Times Travel Magazine - Editor's Award 2013
British Travel Awards – Best Small Tour Operator Central & South America 2011, 2012
Condé Nast Traveller – Top Ten Specialist Tour Operator: 2010, 2011, 2012
Guardian and Observer Travel Awards – Top Ten Small Tour Operator: 2009, 2010, 2012