It seems to me that the only reason that it's worth writing a blog is to promote thought and discussion. There surely can't be all that many people who are interested in my personal musings and opinions on trousers and world affairs with a Latin America bent. That sort of thing is better done by proper journalists who get paid to do it.
There must be another way...
One of the blogs I read regularly is written by Michael Kaye, who’s the owner and chief executive (I believe they say “president”) of Costa Rica Expeditions. His company handles all our clients’ ground services and accommodation in Costa Rica. We became friends when we discovered, both into our seventh decade, that we’re into cycling. He and his wife spend a lot of their leisure time on a tandem, whether in Costa Rica, the US, Europe or in UK (when they stay with us). He spends a good deal of his money too – their tandem is made of titanium, and dismantles into its own box. Custom-built – Michael’s a big chap, and Yolanda definitely isn’t.
Michael’s most recent blog is on the subject of customer complaints, which all travel companies have to deal with from time to time. So I thought I‘d share it. His perspective, as the front-line provider of services, is interesting. So is his approach to blogging – rather than musing and pontificating, he invites feedback and response.
Here’s his post:
http://www.vacationtimeisprecious.com/2010/07/complaints/?com=1